At Nuzzie.com, we want you to be completely satisfied with your purchase. Please take a moment to review our Return and Exchanges Policy below:

 

Returns:

• We gladly accept returns or exchanges within 30 days of the item's arrival date.
• Each returned item, excluding any manufacturer defects, will incur a $25 shipping & re-stocking fee.
• We will provide you with a pre-paid shipping label to return your item.
• Exchanges for a different color or size will not be subject to the shipping & re-stocking fee.
• Please be aware that discontinued or final sale colors are not eligible for returns.
• Any expedited shipping costs will not be refunded. 

 

Contact Us:

To make a return, please email us at help@nuzzie.com. To ensure a smooth return process, please contact us before sending back your package.

 

Refund Processing:

Once we receive the returned blanket, the refund turnaround time is typically 7-10 business days, depending on your financial institution.

 

Quantity-Based Coupons:

Any discounts associated with quantity-based coupons (such as COZYDOUBLE or LEVEL350) will be deducted from the return amount if one or more items are returned.

 

Exchanges:

If you received a different size, color, or a defective blanket, please contact us immediately. We are committed to making it right for you and can provide a return label promptly to process the exchange.

 

Thank you for choosing Nuzzie.com! Your satisfaction is our priority.